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Efficiently Digitizing Claims Processes
Digital claims management with Carano Fleet+ addresses the key challenges in fleet management: from structured claims processing and efficient communication with repair shops to data-driven decisions regarding repairs and costs. Fleet managers gain complete transparency into all claims, reduce downtime, and manage their processes digitally—ensuring a fleet that runs smoothly even when a claim arises.
Modern Claims Management for Your Fleet
- Digital claims file, including photos, expert reports, and other documents
- Analysis of key damage areas
- Automated communication with all parties involved in the process, such as the insurance company, as well as monitoring of the claims settlement process
- Decentralized online claims reporting and claims data collection by drivers or fleet management
Suitable For
- Fleet Managers and fleet administrators
- Companies with company cars or fleet vehicles
- Companies with a high volume of claims and administrative work
- Organizations with multiple locations
- Fleets of passenger cars, vans, or commercial vehicles
- Companies on the path to digital transformation
Digital Processes for Greater Control in the Event of a Claim
When damage reports are managed via email, phone, or Excel, lengthy coordination processes and unnecessary administrative work can quickly arise. With Carano Fleet+, you can digitize the entire claims processing workflow—from the initial report to the completion of repairs. Using intelligent analytics, the fleet management software analyzes the causes of damage and cost trends within the fleet. Recurring damage, vehicles requiring special attention, or typical risk areas can be identified early on and specifically addressed.
Available Interfaces & Integrations
REST API
Claims Data Import
Invoice Import
Other solutions
Corporate Car Sharing
Use your fleet vehicles more efficiently. With Carano’s corporate car-sharing software, you can manage vehicle reservations digitally, increase your fleet’s utilization, and simultaneously reduce administrative overhead and fleet costs. Employees can conveniently reserve vehicles via the app or website, while reservations, availability, and access permissions are managed centrally and automatically.
Digital Claims Management: Control Over Every Claim
With Carano Fleet+, you can manage your claims digitally and centrally in a single system. Speed up claims processing, reduce downtime, and keep track of costs at all times.
The challenges surrounding claims processing, repair shops, and repair costs require quick, data-driven decisions. Carano Fleet+ provides fleet managers with exactly the transparency they need to make those decisions.
Yes. Carano Fleet+ provides comprehensive reporting and analytics for damage incidents and claim costs. Fleet managers gain insights into common causes of damage, vehicles with unusually high claim rates, and recurring damage patterns. These insights help identify targeted measures for claims prevention, risk reduction, and cost optimization.
A structured digital claims management process creates transparency around claim costs and workflows. Companies can identify recurring damage incidents, lengthy processing times, and unusual cost trends at an early stage and take targeted corrective action. Faster and more efficient processes also help reduce vehicle downtime and avoid unnecessary additional costs.
Carano Fleet+ supports companies with the digital processing and management of vehicle damage claims. Damage cases are centrally recorded, documented, and tracked throughout the entire process. Fleet managers always have full visibility into repair status, costs, documents, and involved service providers. This reduces processing times, minimizes coordination efforts, and enables more efficient damage management. Effective fleet management also means having complete control over the entire claims process—from the initial damage report to the completed repair.
By analyzing causes of damage, claim frequencies, and vehicles with recurring incidents, Carano Fleet+ helps companies identify preventive measures and reduce future damage claims.
With Carano Fleet+, damage incidents can be recorded digitally and in a structured manner. Relevant information such as the date of the incident, damage description, photos, and supporting documents is stored centrally and made available to all authorized stakeholders. This accelerates claims processing and simplifies communication.
Key claims management KPI include claim costs, number of damage incidents, average processing time, vehicle downtime, claim frequency, and recurring causes of damage. These metrics help fleet managers identify optimization opportunities and improve operational efficiency.
Digital claims management enables fleet managers to benefit from faster processes, clearly defined workflows, and complete transparency across all damage claims. Incidents can be documented centrally, repairs coordinated efficiently, and costs controlled more effectively. Automated processes also reduce administrative effort and minimize vehicle downtime.
Digital damage management refers to the software-based recording, processing, documentation, and analysis of vehicle damage claims within a fleet. Companies manage all damage-related processes centrally on a single platform, reducing manual effort, processing times, and potential errors. Digital workflows replace paper-based processes, enabling faster and more efficient damage management.